Mortgage
Broker Resume Strategy: Demonstrate Success
Like many
other professionals in sales and marketing oriented
industries, it is crucial for mortgage brokers to be able to
highlight demonstrable sales success on their resumes. It's
fine to describe your previous positions in the traditional
way: ("At position A I was responsible for tasks X, Y and
Z.") but it's far more important to show that you can get
results. Put yourself in the shoes of a hiring manager.
Let's say you have two applicants with similar backgrounds
and levels of experience. However, candidate B has shown on
their resume that they have generated revenue increases at
every position they've held. Who would you hire?
You want
to show the hiring manager that if they decide to add you to
their team, you will likely make a tangible impact on the
bottom line. As a resume writing professional, the first
thing I would ask of a client in the mortgage broker
industry would be: "Can you give me some solid numbers in
terms of sales/revenue generation?" I'm not just talking
about general numbers ("Managed a division with $200 million
in assets.") though these are great. Even better would be if
you could demonstrate dynamic numbers ("Increased lead
acquisition 30% portfolio-wide in only 6 months.").
After you
spend a few sentences describing your responsibilities and
duties at each position, utilize a bulleted list below your
description to highlight key accomplishments, sales numbers,
awards won, etc. for each position (the sample resume above
is a good guide). A skilled resume writer will be invaluable
in helping you identify and select the accomplishments that
will have the greatest impact.
Mortgage Broker Resume Strategy: Comprehensive Product
Experience
The real
estate finance industry is filled with hundreds of different
products and services. As a mortgage broker, you're not just
selling widgets, you're working as the middleman between banks
and potential clients to market complex financial products.
The more experience you can show with different types of
products, along with a mastery different levels of financing
instruments, the better off you'll be. There's no telling
the sort of needs a potential employer might be looking to
fill. If you can show that your experience is wide and
varied, you're more likely to qualify to fill their
current openings.
Mortgage Broker Resume Strategy: Lead
Generation/Relationship Management/ Client Acumen
A strong
client management/customer service acumen is key in the
mortgage industry. A solid mortgage broker resume will not
simply list duties and responsibilities— it will also make
room to highlight your ability to identify, acquire and
manage a relationship with clients. Again, solid numbers
might be helpful here. If you can highlight the number of
clients you managed in your portfolio— or the number you
acquired, maintained and generated multiple sales to— all of
this can be helpful.
When
describing your job duties, be sure to highlight the various
methodologies and programs you used to manage your client
relationships. This is similar to outlining your skill set:
if you can show you have a comprehensive ability to manage
clients, then you can come across as a seasoned pro. It
might even be helpful to mention specific clients or
relationships you had in previous positions (banks, lenders,
brokers, managers, etc.) if you think these would be
impressive names to drop.
Mortgage Broker Resume Strategy:
Training/Skill Sets Do Matter
On some
resumes we write, we tend to de-emphasize training and
education, in favor of emphasizing experience and
accomplishments. But since the Mortgage industry is so
dynamic and currently in such a state of flux, highlighting
training and certifications might be beneficial. Similar to
how we suggested highlighting your experience with a wide
range of products and markets, showcasing your training
background might help qualify you for what the hiring
manager is currently looking for.
As the
sample resume above shows, you can choose to put your
training and certification near the end of your resume, or
even tie it in to your education section. But if you have a
comprehensive training background, don't be skimpy with it.
Show what you can do!
